MrigashiraSEBI IA Regulations · Reg 25
Complaints & Grievance Redressal
We take every complaint seriously. Write to us using the form below, or directly to our Grievance Officer. You will receive an acknowledgement at your email within minutes, and a resolution as quickly as possible, within 21 calendar days at the latest, in line with SEBI's framework. The current status of investor complaints is published further down this page.
Acknowledgement and updates will be sent here.
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How your complaint is handled
If you are not satisfied at any stage, you can take your complaint to the next level. Nothing here takes away any legal right you have.
Mrigashira Grievance Officer (first level)
Raise your complaint with us first. We acknowledge within 3 working days and aim to resolve it within 21 calendar days.
SEBI SCORES (second level)
If your complaint is not resolved to your satisfaction, or you do not hear from us within 21 calendar days, you may lodge it on SEBI SCORES, the Securities and Exchange Board of India's official complaint-redressal portal. Register once with your PAN, email and mobile number, and you can lodge and track the complaint online.
SEBI SMART ODR (final level, online dispute resolution)
If your complaint is still unresolved after SCORES, you may pursue online conciliation and arbitration through SEBI's SMART ODR portal (Online Dispute Resolution). This is available for disputes with any SEBI-registered intermediary and is provided under SEBI's ODR framework.
SEBI & office details
Regulatory basis: SEBI (Investment Advisers) Regulations, 2013, Regulation 25; SEBI circular SEBI/HO/OIAE/IGRD/CIR/P/2023/156 dated September 20, 2023 (redressal through SCORES and its linking to the ODR platform); and SEBI circular SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023 (Online Dispute Resolution). As a SEBI Registered Investment Adviser we do not offer assured or guaranteed returns, and complaints of that nature cannot be entertained.
Investor Complaints Data
In compliance with SEBI's requirements for Investment Advisers, the status of investor complaints is published here and updated every month.
Data for the month ending: 30 September 2026 (updated monthly)
Table 1. Data for the month ending: 30 September 2026 (updated monthly)
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending# | Pending complaints > 3 months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
^Average Resolution time is the sum total of time taken to resolve each complaint (in days), in the current month, divided by the total number of complaints resolved in the current month.
Table 2. Trend of monthly disposal of complaints
| Sr. No. | Month | Carried forward from previous month | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | June 2026 | 0 | 0 | 0 | 0 |
| 2 | July 2026 | 0 | 0 | 0 | 0 |
| 3 | August 2026 | 0 | 0 | 0 | 0 |
| 4 | September 2026 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
Table 3. Trend of annual disposal of complaints
| Sr. No. | Year | Carried forward from previous year | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | 2026-27 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |